Privacy Policy

1. Scope & Application

This Privacy Policy ("Policy") governs the collection, use, storage, and disclosure of personal information by SAA ("we," "us," or "our") in connection with the Site Companion Side Kick mobile application ("SCSK" or the "App") and any related services, websites, or platforms we operate.

By downloading, installing, or using SCSK, you acknowledge that you have read, understood, and agree to the practices described in this Policy. If you do not agree with any aspect of this Policy, please do not use our services.

This Policy applies to all users of SCSK, including construction professionals, tradespeople, project managers, and any other individuals who interact with our services.

2. Information We Collect

We collect information to provide, maintain, and improve SCSK's functionality. The types of information we collect depend on how you use the App and the features you choose to enable.

2.1 Information You Provide Directly

• Account Information: When you create an account, we collect your email address, display name, and authentication credentials. You may optionally provide additional profile details such as your trade specialty, company name, or profile photo.
• Project & Job Data: Information you enter about your construction projects, including project names, addresses, client details, job descriptions, task lists, schedules, and status updates.
• Contact Information: Details of clients, subcontractors, suppliers, and other contacts you add to the App, including names, phone numbers, email addresses, and company affiliations.
• Media Content: Photos, documents, drawings, annotations, and any other files you capture or upload through the App to document your work on site.
• Notes & Communications: Quick notes, voice memos, transcriptions, and any text-based content you create within the App.
• Calculations & Measurements: Data entered into our construction calculators, including dimensions, quantities, and material specifications.

2.2 Information Collected Automatically

• Device Information: Device type, operating system version, unique device identifiers, app version, and general hardware specifications necessary for compatibility and support.
• Usage Analytics: Information about how you interact with the App, including features used, screens viewed, session duration, and interaction patterns. This data is collected in aggregate form to improve the user experience.
• Crash & Performance Data: Technical diagnostics including crash reports, error logs, and performance metrics to identify and resolve issues that affect app stability.
• Network Information: Connection type (WiFi, mobile data) and sync status to optimise offline functionality and data synchronisation.

2.3 Information Collected with Your Permission

• Location Data: With your explicit consent, we may collect precise or approximate location data to enable features such as geofencing reminders, site-based task prompts, and location tagging for photos.
• Camera & Microphone Access: Required only when you choose to capture photos, record voice notes, or use related documentation features.
• Calendar Integration: If you choose to sync with your device calendar, we access calendar data solely to display and coordinate scheduling information within the App.
• Sensor Data: Compass and accelerometer data when using our level and orientation tools, processed locally on your device.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Core Service Delivery

• Providing and operating SCSK's features and functionality
• Enabling project management, job tracking, and documentation capabilities
• Generating reports, exports, and summaries you request
• Synchronising your data across devices when you enable cloud sync
• Processing calculations and providing construction-related tools

3.2 Service Improvement

• Analysing usage patterns to enhance features and user experience
• Identifying and fixing bugs, crashes, and performance issues
• Developing new features based on user needs and feedback
• Optimising app performance for construction site conditions

3.3 Communication

• Sending service-related notifications and updates
• Responding to your support requests and inquiries
• Providing important security or account-related alerts
• Delivering optional feature announcements (with your consent)

3.4 Security & Compliance

• Protecting against fraud, abuse, and unauthorised access
• Enforcing our Terms of Service and other policies
• Complying with applicable legal obligations

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contractual Necessity: Processing required to provide you with SCSK's services as outlined in our Terms of Service.
• Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services, ensuring security, and preventing fraud.
• Consent: Where required by law, we obtain your explicit consent before collecting or processing certain types of information, such as precise location data.
• Legal Obligations: Processing necessary to comply with applicable laws, regulations, or legal processes.

5. Information Sharing & Disclosure

We are committed to protecting your privacy and do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

5.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including:

• Cloud Infrastructure: Secure data storage and synchronisation services
• Authentication Services: Account verification and security
• Analytics Providers: Anonymised usage analysis to improve the App

5.2 Your Explicit Sharing

When you choose to export, share, or transmit data from the App (such as generating a report to send to a client), you control that sharing and the recipients you select.

5.3 Legal Requirements

We may disclose information when we believe in good faith that disclosure is necessary to comply with applicable law, protect our rights, or respond to lawful requests from public authorities.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfil the purposes described in this Policy. Specific retention periods include:

• Active Account Data: Retained while your account remains active and for a reasonable period thereafter to allow for reactivation.
• Project & Job Data: Retained until you delete it or close your account.
• Usage Analytics: Retained in aggregate, anonymised form indefinitely for service improvement purposes.
• Backup Data: May persist in backup systems for up to 90 days after deletion from active systems.

You may request deletion of your data at any time, subject to legal retention requirements.

7. Security Measures

We implement comprehensive security measures to protect your information:

7.1 Technical Safeguards

• Encryption: Data is encrypted in transit using TLS/SSL protocols and at rest using industry-standard encryption algorithms.
• Access Controls: Strict authentication and authorisation mechanisms limit access to your data.
• Secure Infrastructure: We utilise reputable cloud providers with robust security certifications.

7.2 Operational Safeguards

• Employee access to personal data is limited to those who require it
• Staff are trained on privacy and security best practices
• Incident response procedures are in place to address potential breaches

8. Your Rights & Choices

You have several rights regarding your personal information:

8.1 Access & Portability

You may request a copy of the personal information we hold about you in a structured, machine-readable format.

8.2 Correction

You can update or correct your account information directly within the App, or contact us to request corrections.

8.3 Deletion

You may request deletion of your personal information. We will comply unless we have a legitimate reason or legal obligation to retain certain data.

8.4 Withdraw Consent

Where we rely on your consent for processing, you may withdraw that consent at any time.

8.5 Device Permissions

You can control app permissions (camera, location, microphone, etc.) through your device's settings at any time.

8.6 Exercising Your Rights

To exercise any of these rights, please contact us using the details provided in Section 13.

9. International Data Transfers

SCSK is operated from Australia. If you access our services from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia or other countries where our service providers operate.

When transferring data internationally, we implement appropriate safeguards including standard contractual clauses and data processing agreements.

10. Children's Privacy

SCSK is designed for professional construction use and is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child, we will delete such information promptly.

11. Third-Party Services & Links

SCSK may integrate with or contain links to third-party services. This Privacy Policy applies only to SCSK and does not govern third-party services.

We encourage you to review the privacy policies of any third-party services you access through SCSK.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes:

• We will update the "Effective Date" at the top of this Policy
• We will notify you through the App, by email, or other appropriate means
• For significant changes affecting your rights, we may request your acknowledgment

Your continued use of SCSK after any changes indicates your acceptance of the updated Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

We take your privacy concerns seriously and will respond to all inquiries in a timely manner.