We're here to help you on site
Fast, practical support designed for construction professionals. Get answers, report issues, or share your ideas.
Feedback & Suggestions
Have an idea to make SCSK better? We'd love to hear your thoughts and feature requests.
[email protected]Technical Support
Having issues with the app, your account, or need help getting started? We're here to help.
[email protected]Privacy & Data
Questions about your data, privacy, or want to request data deletion? Reach out to our privacy team.
[email protected]Frequently Asked Questions
Quick answers to the most common questions about SCSK.
1 How does offline mode work?
Everything — projects, jobs, photos, notes — works fully offline. All data is stored locally on your device. When you get signal, data syncs automatically and safely to the cloud.
2 Can I use SCSK on multiple devices?
Yes! Sign in with the same account and your data syncs across all your phones and tablets. Changes made on one device appear on others when connected.
3 How do I get access?
Download SCSK from Google Play or use the Windows installer from the home page. Contact support if you need help getting set up.
4 Is my site data secure?
Yes — we use local-first storage with optional cloud sync, Firebase authentication, and encrypted data transfer. We never sell your data. Full details in our Privacy Policy.
5 What devices are supported?
SCSK runs on Android 6.0 and newer, and Windows 10 or Windows 11. It's optimised for phones, tablets, foldable devices, and desktop workflows.
6 How do I delete my account?
You can request account deletion through the app settings or via our account deletion page. We'll process your request and confirm via email.
7 Can I export my data?
Yes! SCSK allows you to export projects as PDF reports, and you can request a full data export by contacting our support team.
8 Is there a cost?
SCSK is available as a public release. Current plan and subscription details are listed in the app and on the subscriptions page.
Helpful Resources
Jump directly to the information you need.
Get SCSK Access
Download the current release or contact support for Windows setup help.
Explore Features
See what SCSK can do for your construction workflow.
Privacy Policy
Learn how we protect and handle your data.
Terms of Service
Review our terms and conditions of use.
Delete Account
Request removal of your account and data.
Product Roadmap
See what's coming next for SCSK.
Tips for Faster Support
Be specificDescribe what you were doing, what you expected, and what happened instead.
Include device infoTell us your phone model, Android version, and SCSK app version.
Attach screenshotsA picture is worth a thousand words — show us what you're seeing.
Note timingWhen did the issue occur? Is it consistent or intermittent?